Welcome to the small print! We have tried to make it as clear as possible for you and have split it into two parts:
General Terms & Conditions of HananHadeedFitness
These Terms and Conditions govern your use of the HananHadeedFitness website (the “HananHadeedFitness Site”) and your relationship with HananHadeedFitness (“HananHadeedFitness”, “we” or “us”). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not register for our services or use the HananHadeedFitness Site. If you have any questions on the Terms and Conditions, please contact info@hananhadeedfitness.com
1 Use of the HananHadeedFitness Site
The HananHadeedFitness Site is provided to you for your personal use subject to these Terms and Conditions. By using the HananHadeedFitness Site you agree to be bound by these Terms and Conditions. References to these Terms and Conditions include the Training Terms.
2 Amendments
We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of the HananHadeedFitness Site. Any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the HananHadeedFitness Site. The changes will apply to the use of the HananHadeedFitness Site after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the HananHadeedFitness Site. If you continue to use the HananHadeedFitness Site after the date on which the change comes into effect, your use of the HananHadeedFitness Site indicates your agreement to be bound by the new Terms and Conditions.
3 HananHadeedFitness forum
3.1 You must ensure that the details provided by you on registration or at any time are correct and complete.
3.2 You must inform us immediately of any changes to the information that you provided when registering by updating your personal details in order that we can communicate with you effectively.
4 Password and security
4.1 When you register to use the HananHadeedFitness forum you will be asked to create a password. In order to prevent fraud, you must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone else knows your password you should notify us by contacting info@hananhadeedfitness.com immediately.
4.2 If HananHadeedFitness has reason to believe that there is likely to be a breach of security or misuse of the HananHadeedFitness forum, we may require you to change your password or we may suspend your account.
5 Intellectual property
The content of the HananHadeedFitness Site and any materials sold via the HananHadeedFitness Site is protected by copyright, trade marks, database right and other intellectual property rights. You may retrieve and display the content of the HananHadeedFitness Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the HananHadeedFitness Site or for sale from the HananHadeedFitness Site without written permission from HananHadeedFitness.
6 Your use of the forum
6.1 You may not use the forum for any of the following purposes:
6.1.1 disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;
6.1.2 transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any applicable laws, regulations or code of practice;
6.1.3 interfering with any other person’s use or enjoyment of the HananHadeedFitness Site; or
6.1.4 making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
6.2 You will be responsible for our losses and costs resulting from your breach of this clause 6.
7 HananHadeedFitness’s liability
7.1 The HananHadeedFitness Site may provide content from other Internet sites or resources and while HananHadeedFitness tries to ensure that material included on the HananHadeedFitness Site is correct, reputable and of high quality, it does not make any warranties or guarantees in relation to that content. If HananHadeedFitness is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.
7.2 If we are in breach of these Terms & Conditions, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you make the relevant order. Our liability shall not in any event include indirect or consequential loss, business losses such as lost data, lost profits or business interruption.
7.3 This clause 7 shall not limit or affect our liability resulting from any products or services sold through the HananHadeedFitness Site being found to be unsafe or if something we do negligently causes death or personal injury. HananHadeedFitness shall not be liable to you for any indirect or consequential loss or damage including loss of earnings arising out of your participation in the sessions nor for an aggregate amount greater than the fee paid for the sessions.
7.4 You acknowledge that certain elements of the training sessions can be physically demanding and you are aware of the nature of the sessions and the associated risks involved. As a condition of your enrolment, you agree that you are physically capable of participating in the sessions and accept full and complete responsibility for your own participation in the sessions. You agree that should any medical or physical condition arise prior to or during a session which is likely to affect your ability to participate in a session you will not attend / will withdraw from the session. Without limiting the foregoing, before taking part in any sessions you must complete a fitness questionnaire and if appropriate seek advice from your doctor.
7.5 You agree and acknowledge that, if required, it is your obligation to take out personal accident and personal items insurance and that it is your responsibility to store any valuables in a safe place when attending our training sessions.
7.6 Privacy: it is our firm intention to ensure your privacy within an all-female environment meaning that men cannot participate nor do they have any visibility of activity in any of our classes due to the design of the spaces we use and conditions applied to ensure women only admission. However, please note that this is subject to:
7.6.1 the security guards on the premises doing their job and ensuring no men try to enter any of our classes; and
7.6.2 male passers-by respecting signs that we leave on the door e.g: “a women only session is in progress, please only enter if you are a female participant”; and
7.6.3 please also note that in some cases there are CCTV cameras in the studios and that these cameras may be manned by male staff. However, they are only there for security/safety purposes and footage is only reviewed in cases of any incidents.
8 Third Party Websites
As a convenience to customers, the HananHadeedFitness Site may include links to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.
9 Advertising and Sponsorship
Part of the HananHadeedFitness Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the HananHadeedFitness Site complies with relevant laws and codes. We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material.
10 Applicable Law
These terms and conditions and any non-contractual obligations will be subject to the laws of England and Wales. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United Kingdom.
11 International Use
We make no promise that materials on the HananHadeedFitness Site are appropriate or available for use in locations outside the United Kingdom, and accessing the HananHadeedFitness Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.
12 Miscellaneous
12.1 You may not transfer any of your rights under these Terms and Conditions to any other person. We may transfer our rights under these Terms and Conditions to another business where we reasonably believe your rights will not be affected.
12.2 If you breach these Terms and Conditions and HananHadeedFitness chooses to ignore this, the HananHadeedFitness will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.
13.3 We process information about you in accordance with our Privacy Policy. By using our HananHadeedFitness Site, you consent to such processing and you warrant that all data provided by you is accurate.
13.4 The HananHadeedFitness Site is owned and operated by Hanan Hadeed. If you have any queries please contact info@hananhadeedfitness.comor write to: Hanan Hadeed c/o Thameda Begum, Greenside Community Centre, 24 Lilestone Street, Lisson Green, London, NW8 8SR.
Training Terms
These terms relate to the paid-for services supplied to you through the HananHadeedFitness Site such as passes and personal training (the “Service”) and should be read in conjunction with the General Terms & Conditions which also apply.
1 How to order and pay
1.1 You may place your order for a package or class by emailing info@hananhadeedfitness.com or by ordering on-line through our payment processor Paypal. Your order is an offer to purchase the Service from us. The Service will be made available to you once your payment has been received in cash on attending a class or once it has cleared through Paypal. There will be no contract of any kind between you and us until you make authorised payment for the Service. At any point up until then, we may decline to supply the Service to you without giving any reason. The prices for the Service are set out at www.hananhadeedfitness.com . All prices are expressed inclusive of any VAT payable unless otherwise stated.
1.2 Payment details: when you subscribe by Paypal, you must provide us with complete and accurate payment information. By submitting payment details you promise that you are entitled to purchase a pass using those payment details. If we do not receive payment authorization or any authorization is subsequently cancelled, we may immediately terminate or suspend your access to your subscription and may in suspicious circumstances contact the issuing bank and/or law enforcement authorities/other appropriate third parties. If you are entitled to a refund under these terms and conditions we will credit that refund to the card or other payment method you used to submit payment, unless it has expired in which case we will contact you.
2 Using the Service
Training and classes
Depending on the package or service you have purchased, HananHadeedFitness will provide training classes or personal training sessions. The following membership schemes are available:
Pre-pay package:
2.1 This entitles you to the number of classes specified in the relevant description of the package on the HananHadeedFitness Site and must be pre-purchased. Personal Training sessions are not included and need to be paid in advance of sessions starting.
2.2 Upon receipt of payment you will be issued with a punch card which will be validated/punched every time you attend a class. You will also be asked to register at every class in case you lose your card. If started at the beginning of the month , pre-pay packages are valid for a maximum period of 1 calendar month till the end of the month and unused sessions CANNOT be carried over to the next term. Packages started at mid month or any other time in the month (apart from the 1st) are charged only proportion of the full price based on the number of days left till the end of the month. For example, if starting on the 10th of March, a package would cost (31-10)/31days x £Full Package Price).
2.3 We do not operate a refund policy except in accordance with clause 3 below and packages are non transferable. All clients must fill out and sign a booking form with a Fitness questionnaire AND client disclaimer form.
Pay as you go
2.4 Simply pay for a class when you attend. Prices for each class are set out on the HananHadeedFitness Site. Please register for all classes beforehand.
Personal Training
2.4 Details of the personal training are available as set out on the HananHadeedFitness Site. All PT sessions can be paid for either on a pay as you go basis or by pre-purchasing a block of sessions. All details can be found at http://hananhadeedfitness.com/personal-training-2/ . Pre–purchased packages are valid for 60 days from the date of issue and unused sessions CANNOT be carried over to the next term.
3 Cancellation policy
Once you have paid for the classes or training and you have started either of them, you are not able to cancel your purchase.
If you have purchased your pass online and if your training has not started, in line with your statutory rights, you may cancel your contract within 7 working days after the date of your order confirmation and we will reimburse the purchase price within 30 days of the date of cancellation.
In the event that you have to miss a class in any one week, we regret that you cannot get a replacement class for free and you must pay for another class.
We reserve the right to cancel a class at short notice due to illness or bank holidays and any replacement classes will be at out discretion. In the event that we have to cancel a class at short notice for any other reason, every endeavour will be made to provide a replacement class. We will email or text you to alert you provided we have your contact details.
4 Termination
4.1 Your access to the Service may be terminated by written notice if you are in material breach of this agreement and the breach is not remedied within the period of 14 days after written notice of the breach has been given to you. If we reasonably believe your breach of these Terms & Conditions affects our lawful operation of the Service or third party customers we may suspend your access to the Service at any time.
5 Our assurance to you
5.1 HananHadeedFitness warrants that it has the right to provide the Service and will use all reasonable skill and care in making the Service available to you and in ensuring its availability.
5.2 HananHadeedFitness is continually seeking to improve the Service and reserves the right, at its discretion, to make changes to any part of the Service provided that it does not materially reduce their content or functionality.
5.3 Whilst we promote the benefits of training with us, please note that these are not guaranteed and are subject to you sticking with the recommended program, and taking regular classes/sessions and applying our advice with regard to exercise and nutrition.
Last updated: 5th March 2013